About Pnuel Solutions

Our website address is: https://pnuel.co.uk. Pnuel Solutions is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Comments

When visitors leave comments on our site, we collect the data shown in the comment form, your IP address, and browser user agent to aid spam detection.

If you use the Gravatar service, an anonymized hash of your email address may be sent to determine if you’re using it. Their privacy policy is available at automattic.com/privacy. Once approved, your comment and profile image (if applicable) will be publicly visible.

Media Uploads

If you upload images, please avoid including location data (EXIF GPS). Other users may download and extract such data from posted images.

Cookies

We use cookies to enhance user experience and site functionality. Under GDPR, we seek your explicit consent where required.

  • Comment cookies store your name, email, and website for convenience and expire after one year.

  • Login cookies and screen preference cookies are used to maintain your session and UI preferences.

  • A temporary cookie is set to check cookie support upon login and is deleted when your browser closes.

  • An editor cookie saves the post ID of recently edited content and expires after one day.

You can manage or disable cookies via your browser settings at any time.

Embedded Content from Other Sites

Articles may include embedded content (e.g., videos, articles, or social media feeds). Such content behaves exactly as if you visited the external site. These third-party sites may collect data, use cookies, and track your interactions.

We are not responsible for the privacy practices of these external platforms.

Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Consent – when you voluntarily submit your information.

  • Contract – to provide services or respond to your inquiries.

  • Legal Obligation – when we are required to retain or disclose data for legal compliance.

  • Legitimate Interest – to operate, secure, and improve our services, where your rights do not override our interests.

Who We Share Your Data With

Your data is not sold or shared for marketing. If you request a password reset, your IP address will be included in the reset email for security purposes.

How Long We Retain Your Data

  • Comments and related metadata are stored indefinitely to recognize follow-up comments automatically.

  • Registered users’ data is stored in their profiles. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators also have access.

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access – request a copy of your personal data.

  • Right to Rectification – correct inaccurate or incomplete data.

  • Right to Erasure – request deletion of your data (subject to lawful retention).

  • Right to Restrict Processing – limit how we use your data.

  • Right to Object – object to processing based on legitimate interests.

  • Right to Data Portability – receive your data in a structured, machine-readable format.

  • Right to Withdraw Consent – withdraw any previously given consent at any time.

To exercise these rights, please contact us at support@pnuel.co.uk. We may ask for verification before proceeding with your request.

Where Your Data Is Sent

Visitor comments may be analyzed by an automated spam detection service. Data may also be processed by service providers operating in the UK, EU, or under GDPR-compliant agreements internationally.

Contact Information

For any privacy-related inquiries or to exercise your rights, please contact:
📧 support@pnuel.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.